Why should I use Home With Help rather than an individual who advertises
in the newspaper?
Our caregivers are screened, insured, and experienced. Do you
really want someone
in your home if you have not done a criminal background check on
them.
What if my caregiver is sick?
This is another reason why hiring an agency is so important. We
can supply another caregiver immediately to cover your needs.
What if I need to speak with someone after normal business
hours?
We guarantee you will get a member of management 24 hours a day
365 days a year.
Not an answering service!
Can I help choose the caregiver?
Yes. We invite our clients to participate in the selection of
their personal caregiver. Whether you choose the caregiver or
if we do, we guarantee that you are satisfied or we will make
a change. Your satisfaction is our top priority.
Who pays the caregiver?
We do. We bill you on a weekly basis for services rendered the
previous week. You have no other responsibility.
Do you have a minimum number of hours of service?
We try to give our caregivers at least a 4 hour shift. Sometimes
however,based upon your needs and location and our caregivers
availability and location we can schedule less than 4 hours.
Is there a contract to sign?
We have an agreement that defines payment terms and rates. You
can cancel our service at any time.
Does Medicare, Medicaid or any other government funding
source cover homecare services?
Medicare does not cover non-medical homecare. Arizona State Medicaid
(AHCCCS) can sometimes cover homecare but there are rules and restrictions
as there are with the VA federally funded home-care program. There are
asset and income qualifications.
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